“JourneyApps acted as subject matter experts when it came to the development of apps, and guided us in the right direction, drawing on their knowledge and experience from building solutions for many other customers. We’re looking for a partner that actually plays that partnership role – that can start making recommendations to us – not just a vendor who sits back and asks us what we want.”
After launching a major ERP system initiative, Applied Materials required a mobile solution to allow job scheduling for field technicians, in a rapid timeframe. Typically, developing such a solution within an ERP system would be slow and complicated due to complexity and governance requirements. JourneyApps could deliver a much more flexible solution much faster, that complements and integrates with their SAP ERP system. The solution was rolled out globally to thousands of users.
“With vertically integrated products you almost have to change the way your business operates. With JourneyApps, it’s the other way around. The system adapts to our strategy as we, as a company, go forward.”
After the success of the initial solution, JourneyApps has become a strategic partner to Aviat Networks. Realizing the value of the JourneyApps product-service hybrid, Aviat Networks has since engaged JourneyApps to provide mobile solutions for various business units, and for processes including path surveys, installation checklists and preventative maintenance processes.
SKIDATA required a tool to allow field sales representatives to calculate complex service costs and generate custom service agreements in a standardized way. JourneyApps delivered a solution now used in several countries, in 4 different languages.
Embarking on a major field service process overhaul, SKIDATA realized that a tool was missing that would make the picture complete: a standard way to easily generate custom service agreements based on customer installed base data. SKIDATA leveraged the JourneyApps Platform’s ability to run complex business logic along with an experienced Solutions Team to create a scalable tool that could be deployed to multiple regions with minimal effort.